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Privacy Policy

 

Privacy Policy

Last updated: 10  September  2026

At BeKart, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, create an account or purchase products from us.

1. Information We Collect

We may collect the following information when you use our website or place an order:

  • Name

  • Mobile number

  • Email address

  • Billing and delivery address

  • Order and transaction details

  • Account login information

  • Information you provide when contacting customer support

  • Device, browser and website usage information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm orders and payments

  • Provide customer support

  • Manage your account

  • Process returns, refunds and cancellations

  • Send order and delivery updates

  • Improve our website, products and services

  • Prevent fraud, misuse and unauthorised activity

  • Comply with applicable legal and regulatory requirements

  • Send promotional or marketing communications where permitted by law and, where required, with your consent

3. Payment Information

Payments may be processed through third-party payment service providers. BeKart does not intentionally store complete debit card, credit card or banking credentials on its own servers unless specifically required and lawfully permitted.

Payment information is handled by the relevant payment provider according to its own privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep you signed in

  • Remember your preferences

  • Maintain shopping cart functionality

  • Understand website usage

  • Improve website performance and user experience

  • Support relevant marketing activities

You may be able to control or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

5. Sharing of Information

We may share necessary information with trusted third parties when required to provide our services, including:

  • Payment gateway and payment processing providers

  • Courier and logistics partners

  • Technology and hosting service providers

  • Customer support and communication service providers

  • Analytics and security service providers

  • Government authorities or law-enforcement agencies when legally required

We do not sell your personal information to third parties for their independent use.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud and comply with applicable legal obligations.

When information is no longer required, it may be securely deleted or anonymised, subject to applicable legal and regulatory requirements.

8. Your Rights

Subject to applicable law, you may have rights to:

  • Request access to personal information held by us

  • Request correction of inaccurate information

  • Request deletion of information where legally permitted

  • Withdraw consent where processing is based on consent

  • Opt out of certain promotional communications

  • Raise a complaint regarding the handling of your personal information

You can contact us using the details provided below to exercise applicable rights or raise a privacy concern.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent where required by law. If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

10. Third-Party Websites

Our website may contain links to third-party websites, services or payment platforms. We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The updated version will be published on this website with a revised "Last updated" date.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

BeKart
Main Road, Zankhvav, Main Bazar, 394440, Gujarat, India
Phone: +91 9408333339
Email: Becredit_143@rediffmail.com